Who we are… T. K Rothman Panelbeaters is managed by Tyron Kenneth Rothman who entitles 25 years experience in the trade, and his experienced team. We are proudly approved SAARSA Motor Body Repairs Our Qualification…
T.K Rothman Panelbeaters is a member of SAARSA (South African Auto Repairer & Salvage Association). We dedicate to SAARSA code of ethics and under their appraisal system.
➢ Code of ethics…
Ensure that all quotations are as accurate and comprehensive as possible.
Not offer commission or any other inducement to an Insurance Company representative or Broker.
Not absorb or offer to absorb a customer’s excess.
Carry out repairs to the standards required by SAARSA and immediately rectify and defect found at my expense.
Remain fully responsible for any work subcontracted, excluding work subcontracted by the customer or their representatives.
Honour both the letter and spirit of the SAARSA guarantee, which is the accepted norm for the collision repair industry.
Not undertake any repair that falls outside of the scoop of the SAARSA grading attained by my business.
➢ The service we offer…
Our business practice to deliver the highest level of quality service to customers.
Facilitating the claims procedure by assisting with the completion and submission of claim forms to the respective broker/insurance company concerned, and follow up of the customer’s vehicles.
The company offers a 24 - months Warranty on all repairs and a lifetime Warranty on paintwork. All vehicles repaired received a complimentary wash, compound and polish. Furthermore we assist customers with lifts on drop – off and collection of their vehicles.
➢ The way we operate… We pride ourselves on:
Building Relationships: We are enthusiastic about our work, and believe in what we do. Business is not only about computers, machinery and paperwork; it is about people and building relationships. Although we pride ourselves on producing the highest quality work, we are well aware that this would be for nough were it not for you, our valued customer. Building relationships through customer satisfaction is thus of utmost importance to us.
Integrity…We recognize that we operate in a difficult industry that dose not have the best reputation. Therefore integrity and a good name has been the key to our steady growth has been a strong aspect.
Staff…Our staff consists of highly skilled panelbeater, spraypainter, stripper and assembler, bodyshop worker and polisher. We are accepted by SAARSA as a training shop f